[vc_row overlay_color_opacity=”50″ overlay_pattern_opacity=”50″ css_animation=”bottom-to-top”][vc_column width=”1/1″][mpc_vc_deco_header type=”h5″ text=”SHIPPING & RETURNS” align=”left” simple_arrows=””][vc_column_text]Kindly read through our Shipping and Return Policy.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_toggle title=”Local Orders” open=”true” css_animation=”bottom-to-top” style=”default” size=”md”]All Orders will be processed and mailed within 1-3 working day upon receiving payment details.
De vogue valued customer have the freedom to select one of the following delivery options:
We do not use NORMAL MAIL as it has no security and tracking!
A) Registered Mail
Estimated to reach within 2-5 Working days
Please take note that someone must acknowledge and sign your items.
If there should be a fail attempt, Singpost will leave a notification card for you to arrange for a 2nd redelivery OR items can be self- collect at your nearest Post Office.
If items is not collected within 10 days from the date at the notification card, it will be return back to De vogue Boutique. Another Redelivery (from De vogue) will be chargeable to the customer.
You can track your Registered item here : www.singpost.com
B) Courier Delivery
Estimated to reach within 1-2 Working days
Items will be delivered right to your doorstep.
We use Zyllem Courier service to sent out your items.
Receive your order the +same day (+upon availability of courier) or the next day if payment is made before 10am.
Free Courier Delivery for spending $60 & Above!
**Kindly choose the Free Delivery Option before check-out!
[/vc_toggle][vc_toggle open=”false” css_animation=”bottom-to-top” style=”default” size=”md” title=”International Shipping”]We ship worldwide!
All SEA, Asia and International shipping are trackable and will take 8-21 working days to reach you, depending on destination and custom.
S$4 for each items – Malaysia, Indonesia & Brunei
S$6 for each items – Australia
S$8 for each items – All other countries
For Wholesale orders: Kindly email us at email@example.com
*Please take note that the recipient will be charged for all applicable duty, taxes and/or brokerage fees at the time of delivery. All taxes and customs fees are the responsibility of the customer and amount will vary according to your local tax system. Please check with your local post office or carrier for more information.
You can track your International order here : www.singpost.com
[/vc_toggle][vc_toggle open=”false” css_animation=”bottom-to-top” style=”default” size=”md” title=”RETURN AND EXCHANGE”]EXCHANGE POLICY
Our mission is to provide you with quality products and best experience while shopping online. However, in the case of any defects or wrong items being sent to you, kindly email us at firstname.lastname@example.org
Customers are required the sent the defective/wrong piece to us within 7 working days from when it is reported to us. Items must be unwashed, unworn with the tag (if any). Depend on the stocks availability, a replacement piece will be sent out to you.
However if item is out of stocks, a full refund will be made to the customer.
*Personal reasons will not be entertain for exchange/return:
-Dont like the colour, design does not suit customer
-Slight colour difference from the actual and individual’s monitor
All replacement, exchange and returned mails will be sent via the same shipping customer have opt for during the original purchase.
E.g, customer paid courier service, we will sent the exchange items via courier service
+All sales items are non exchangeable nor refundable.+
[/vc_toggle][/vc_column][/vc_row][vc_row css_animation=”bottom-to-top”][vc_column width=”1/1″][vc_cta_button call_text=”Still looking for answers?” title=”Get Support ” target=”_self” position=”cta_align_right” custom_color=”#b163a3″ custom_icon=”_none” custom_pos=”top” href=”http://devogue.com.sg/contact”][/vc_column][/vc_row]